Returns & Exchanges

We want you to feel confident and sexy in your Frederick's of Hollywood® purchase, which is why we offer a 30-day return policy on most items in their original condition. Please note that for hygienic reasons, certain intimate apparel items with broken seals or removed tags cannot be returned.

Return Process

• 1.
  Initiate Your Return

  Visit our online Return Portal with your order number and zip code to select the items you wish to send back.

• 2.
  Prepare Your Package

  Carefully pack your items in their original packaging, ensuring all tags are attached and the hygienic liners are intact.

• 3.
  Label and Ship

  Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the items, your refund will be processed back to your original payment method within 7-10 business days.