Frequently Asked Questions
Everything you need to know about your Frederick's of Hollywood® shopping experience.
How do I determine my correct bra size?
To find your perfect fit, please refer to our comprehensive Size Guide located on each product page. We recommend measuring your band and bust size with a soft measuring tape for the most accurate results according to our specific brand standards.
What is your return policy for intimate apparel?
For hygiene reasons, items such as panties, hosiery, and adhesive bras are final sale. Other items, including lingerie sets and loungewear, may be returned within 30 days of purchase provided they are unworn, unwashed, and have all original tags and hygienic liners intact.
How long will it take for my order to arrive?
Standard shipping typically takes 5-7 business days within the continental U.S. We also offer Express and Next Day delivery options at checkout for those who need their items sooner. You will receive a tracking number via email once your order has shipped.
Are your packages discreet?
Yes, we value your privacy. All orders are shipped in plain, unmarked packaging that does not explicitly mention the contents, ensuring your purchase remains confidential from the doorstep to your wardrobe.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, and Discover), as well as PayPal and 'Buy Now, Pay Later' options like Afterpay and Klarna for flexible financing on your favorite styles.
How should I care for my Frederick's of Hollywood® lingerie?
To preserve the delicate lace and fabrics, we highly recommend hand washing your items in cold water with a mild detergent. If you must use a machine, please use a mesh laundry bag and a delicate cycle, and always air dry to avoid heat damage.